Dashboard > Directory > 8x8 Web Callback API Profile

8x8 Web Callback API

8x8 is a company who specializes in services to fit the needs of businesses in the areas of voice, video, mobile, and unified communications. They offer a suite of APIs to couple your needs with the Virtual Contact Center offerings of 8x8.

"Web callback" allows for embedded buttons on websites allowing visitors to request a 'callback' from the application. Utilizing callbacks, customers do not have to wait in the support queue and can interact directly with the application.

Features of the API include: call me now, call me after a certain delay, call me when agent is available. All callback requests (GET, POST) are made using HTTPS.

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8x8 Web Callback: Highlights

Summary
Contact Center Web Callback Service
Category
Telephony
Tags
Protocols
HTTP
Data Formats
XML
API home
http://www.8x8.com/Support/BusinessSupport//D ... 
This is 1 of
7 APIs by 8x8

8x8 Web Callback: Specifications

Functionality

Client Install Required
 

Signup and Licensing

Signup Requirements
Account with service  
Developer Key Required
Yes  
Account Required
Yes  
Commercial Licensing
 
Provider
8x8.com  
Company
8x8  
Non-Commercial Lic.
 
Data Licensing
 
Usage Fees
 
Program Fees
 
Certification Program
 
Usage Limits
 
Terms of Service
www.8x8.com/TermsandConditions.aspx 

Security

Authentication Model
HTTP Basic Authentication 
SSL Support
Yes 
Read-only Without Login
 

Support

Vendor API Kits
 
Community API Kits
 
API Blog
 
Site Blog
www.8x8.com/AboutUs/8x8Blog.aspx 
API Forum
 
Developer Support
 
Console URL
 

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