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Callfire Hosted Call Center API

Overview
SummaryCall center agent service  
CategoryTelephony  
Tags  
Date Added2008-03-12  
DescriptionFrom their site: This API will allow you to run a Call Center Connect campaign using an API. The benefit is that you can control the type of popup screen you want and the way to collect data and get to the next call. Has a function that will collect information about the call that was connected and immediately put the Agent on a queue for the next available call. Dialer apps might use this API.  
API Home Pagehttps://www.callfire.com/dialer/cm/docs/hoste ...   
Most Popular Callfire Hosted Call Center Mashups
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Protocol
ProtocolsSOAP  
Data FormatsXML  
Service Endpoint
WSDLhttps://www.callfire.com/service/PredictiveSe ...
Functionality
API Groups  
Example API MethodsgetConnectionForAgent, sendAgentCallBack, loginAgent, storeAgentResponse, kickAgent  
Client Install Required  
Security
Authentication Model  
SSL SupportYes  
Read-only Without Login  
Support
Vendor API Kits  
Community API Kits  
API Blog  
Site Blog  
API Forum  
Developer Support  
Signup and Licensing
Signup Requirements  
Developer Key Required  
Account with Service Required  
Commercial Licensing  
Non-Commercial Licensing  
Data Licensing  
Usage Fees  
Usage Limits  
Terms of Service  

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