GoToAssist is a customer service platform provided by Citrix Online that comes with Remote Support, Service Desk, and Monitoring modules. The Remote Support module enables users to deliver live support to Mac, PC, and mobile devices as well as access and control unattended computers. It can also be used to manage tech teams and accounts.
The GoToAssist Remote Support API enables developers to integrate the module's functions with third party applications using JSON-formatted REST calls.
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