ClickDesk Live Chat API

ClickDesk is a collection of tools for engaging and assisting site visitors. Help staff can chat with visitors conveniently from their IM of choice or through a voice chat using an integrated browser VoIP Phone. Visitors can like or tweet the site from the chat window. Additionally, ClickDesk's help desk functions let staff view, reply, transfer, and favorite tickets.

The Live Chat API uses JavaScript to enables users to retrieve up to five profile fields for a customer instantly on their IM, even before initiating the live chat.