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Enchant API - Libraries

The Enchant API allows developers to integrate email- and twitter-based customer support into their own systems and applications. Enchant provides users with an embeddable, customizable app that customers can use to search the knowledge base, start a chat, or send an email. Enchant includes methods for sorting and managing help tickets as well as performing bulk actions on tickets. Customers see support only as email; they never see a ticket number.