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Help Scout API

Help Scout is a web-based customer service solution. To customers, Help Scout looks like normal email, without any visible ticket numbers or log-in requirements. It includes collaborative features that allow customer service personnel to communicate internally and not accidentally send duplicate replies to a customer. Help Scout comes with reporting features that expose the volume of queries handled, average response times, common customer questions, and more.

Several apps and a RESTful API are provided to help users extend Help Scout's functions. The Help Scout API allows developers to programmatically read and write data hosted with Help Scout.

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Help Scout: Highlights

Summary
Customer support service
Category
Enterprise
Tags
Protocols
REST
Data Formats
JSON
API home
http://developer.helpscout.net/help-desk-api/ 

Help Scout: Specifications

Functionality

Client Install Required
 
Service Endpoint
https://api.helpscout.net/

Signup and Licensing

Signup Requirements
 
Developer Key Required
 
Account Required
 
Commercial Licensing
 
Provider
https://www.helpscout.net/  
Managed By
Help Scout  
Non-Commercial Lic.
 
Data Licensing
 
Usage Fees
 
Program Fees
 
Certification Program
 
Usage Limits
 
Terms of Service
 

Security

Authentication Model
 
SSL Support
 
Read-only Without Login
 

Support

Vendor API Kits
 
Community API Kits
 
API Blog
 
Site Blog
https://www.helpscout.net/blog/ 
API Forum
 
Developer Support
 
Console URL
 

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Mashups, Developers & Source Code

There are no mashups, developers or code associated with this API yet.

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