Dashboard > Directory > inConcert Contact Center API Profile

inConcert Contact Center API

The service provides for consistent and trackable contacts with customers and other stakeholders via a hosted contact center. The center allows interactions via phone calls and other methods, either individually or as part of direct-contact marketing campaigns. It allows for tracking of calls and other contacts by customer and campaign to ensure appropriate coverage and follow-up based on the results of contacts.

API methods support creating, updating, and deleting contacts, including phone and address information. Methods also support definition of campaigns and generation of contact lists to be included in campaigns. The API provides for referrals from existing contacts to new ones to support expansion of contact lists.

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inConcert Contact Center: Highlights

Contact center service
Data Formats
API home
http://www.inconcertcc.com/en/products/api-/0 ... 

inConcert Contact Center: Specifications


Client Install Required

Signup and Licensing

Signup Requirements
Yes, register account  
Developer Key Required
Account Required
Commercial Licensing
Non-Commercial Lic.
Data Licensing
Usage Fees
Program Fees
Certification Program
Usage Limits
Terms of Service


Authentication Model
SSL Support
Read-only Without Login


Vendor API Kits
Community API Kits
API Blog
Site Blog
API Forum
Developer Support
Console URL

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