The service provides a hosted platform for voice-over-IP (VoIP) telephone communications. It interacts with network hardware like private branch exchange (PBX) devices to route telephony traffic using inexpensive internet protocol connections while preserving call quality and flexible, scalable configurations.
API methods support designation of calling groups and devices within a network along with device configuration and routing of calls. Methods manage descriptive information such as recipient description, calling number, time of call, etc. Methods also support designation of availability to receive calls, reasons for unavailability, and handling of voice mail messages.