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IssueTrak API

IssueTrak is a software solution for issue tracking, customer support, and help desk services. IssueTrak’s service are accessible online and on mobile devices. Its features include workflow management solutions, such as email notification, as well as customer service solutions like a knowledge base and web-based support access. The IssueTrak API exposes the issue tracking functionality. Developer may use it for integration, issue importing and exporting, and more. The API is based on SOAP and HTTP protocols and returns XML-formatted data.

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IssueTrak: Highlights

Summary: Issue tracking and support platform

Category: Tools

Tags: support tools bug helpdesk

Protocols: SOAP

Data Formats: XML

API home: http://www.issuetrak.com/docs/library/api_int ...

IssueTrak: Specifications

Functionality

Client Install Required: Yes

Signup and Licensing

Signup Requirements: Account with service

Developer Key Required: No

Account Required: Yes

Commercial Licensing

Provider: www.issuetrak.com/

Non-Commercial Lic.

Data Licensing

Usage Fees

Program Fees

Certification Program

Usage Limits

Terms of Service

Security

Authentication Model: Basic Authentication

SSL Support

Read-only Without Login

Support

Vendor API Kits: .NET, Perl

Community API Kits

API Blog

Site Blog: www.issuetrak.com/blog

API Forum

Developer Support: www.issuetrak.com/docs/apimanual.pdf

Console URL

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