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LivePerson Chat API

The LivePerson platform enables businesses to identify and engage customers using the right communication channel, at the right time. This hosted solution delivers tools that support and manage online customer interactions chat, email, voice, and knowledgebase from a single agent application.

The service provides users an opportunity to immediately chat with a representative via an instant messaging system embedded in their site. With the API, users can create, update and retrieve resources. Responses are formatted in XML.

By using the LivePerson Platform APIs, users can customize their applications to add features that extend the reach of their LivePerson solution.

The RESTful Chat API lets developers offer live chat from any software connected to the Internet. The JavaScript Chat API offers interfaces to enable customized chat window designs and access to LivePerson chat from a web browser. Responses are formatted in JSON.

Use the Chat API (JavaScript) to create innovative chat window designs for any browser-based environment.

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LivePerson Chat: Highlights

Summary
Customer service chat platform
Category
Chat
Tags
Protocols
JavaScript, REST
Data Formats
XML, JSON
API home
https://community.liveperson.com/community/de ... 
This is 1 of
3 APIs by LivePerson

LivePerson Chat: Specifications

Functionality

Client Install Required
No  
Service Endpoint
http://sales.liveperson.net/api

Signup and Licensing

Signup Requirements
Account with service, API Key  
Developer Key Required
Yes  
Account Required
Yes  
Commercial Licensing
 
Provider
liveperson.com  
Company
LivePerson  
Non-Commercial Lic.
 
Data Licensing
 
Usage Fees
 
Program Fees
 
Certification Program
 
Usage Limits
 
Terms of Service
 

Security

Authentication Model
API Key 
SSL Support
Yes 
Read-only Without Login
No 

Support

Vendor API Kits
 
Community API Kits
 
API Blog
 
Site Blog
https://community.liveperson.com/community/developers/blog  
API Forum
https://community.liveperson.com/groups/developer-network  
Developer Support
https://community.liveperson.com/groups/developer-network 
Console URL
 

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Mashups, Developers & Source Code

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