SupportFu is a flexible, lightweight helpdesk service. Support tickets can be submitted through multiple channels and are all handled in one place. The system is easy for customers to use since they never have to log on or remember a ticket number. Everything in SupportFu updates in real time, and many common actions can be automated. The service includes analytics functions and a leaderboard for helpdesk agents. The SupportFu API provides users with programmatic access to these services, though it is currently still in alpha.