The Latest News On The API Economy
Searching: No Search Term , Filtered By Category: "Telephony", Category: "Chat", Category: "Customer Relationship Management"
Bots are a handy way to automate simple tasks that you might typically do on your own, such as updating calendar appointments. In this tutorial on Full Stack Python, Matt Makai explains how to build your first chatbot using the Slack API and Python to begin returning simple messages.
Part of HipChat’s popularity is down to the fact that it offers integrations with services like Google, Asana and GitHub, as well as hundreds of others. This tutorial on the Medallia blog shows followers how to set up a system that pushes notifications to a Hipchat room to keep your team informed.
Nexmo offers a series of cloud-based communication APIs that make it easy to integrate reliable communication services into any application. This tutorial by Tim Lytle on the Nexmo blog shows followers how to build a simple text message group chat using the Nexmo SMS API and PHP.
Cloud communications platform Twilio, which offers a suite of APIs for text messaging, VoIP and voice, has filed its S-1 with the U.S. Securities and Exchange Commission (SEC), setting the stage for the company to raise up to $100 million in an initial public offering (IPO).
Twilio announced at the SIGNAL conference that the company has partnered with T-Mobile to launch Twilio Programmable Wireless, a new cellular communications platform for developers. Twilio Programmable Wireless features API-driven cellular connectivity, full communications stack, and self-service.
Vonage today announced that it is acquiring communications platform-as-a-service provider Nexmo in a cash and stock deal valued at $230 million. Nexmo counts some 350 customers and over 100,000 registered developers, and says that it is processing 5 billion API calls every year.
This weekend, customer support software provider Freshdesk rolled out the latest version of its API. The Freshdesk API v2.0 aims to make it easier for developers to integrate with Freshdesk and offers developers access to features and functionality not available in the existing version of the API.
Microsoft has made a number of important announcements throughout the first two days of the Microsoft Build Conference including the launch of the Microsoft Bot Framework (preview), the launch of Microsoft Cognitive Services (preview), and the addition of Cortana and chatbots to Skype.
Cloud communications provider RingCentral has announced an invite-only beta that gives customers access to WebRTC functionality through its RingCentral WebPhone Library, a WebRTC SDK. The SDK manages WebRTC signaling and registration, and provides functions for WebRTC events.
For developers to build their own telephony apps they need to be able to mimic the various legs of the telephony infrastructure (switching, call routing, event notifications, and more) known as flow control. The Bandwidth API allows developers to bypass building the flow control from scratch.
Microsoft announced availability of the ORTC API preview for Edge. ORTC API support is not yet available in other browsers which may pose some difficulties for app developers.
Business communications platform RingCentral releases new APIs, SDKs and integrations to help devs raise the playing field around customer experience.
A comprehensive report from Mind Commerce maps telecommunications industry APIs and identifies the business opportunities and challenges ahead.
Canto released the 10th version of its digital asset management product, Cumulus X. The release includes a revamped API that streamlines third-party integration.
Microsoft recently announced a preview of its new Microsoft Dynamics CRM Web API. The new API aims to enable CRM app development across platforms and devices.
We've added 6 APIs and several clients to the ProgrammableWeb directory in Shipping, Advertising, Media, and Metadata categories, among others. Here are some highlights.