ProgrammableWeb API Category: Customer Service

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Most Popular Customer Service APIs (10) /View all
All Customer Service APIs (64)/View all
Name Description Category Date
SherpaDesk
SherpaDesk is customer service software that enables users to track support requests, log their times, and send invoices to customers. Support issues are managed centrally and can be routed to the... Customer Service 08.18.2014
Zurmo
Zurmo is a mobile open source CRM system & platform. The service offers gaming & social enhancements to increase participation. Zurmo APIs compliment the service by offering exchange of data... Customer Relationship Management 08.18.2014
Paphus Live Chat
Paphus Live Chat enables users to create live chat channels, chat rooms, forums, and chat bots and embed them in their websites and mobile applications. Chat bots can be completely automated to... Chat 08.14.2014
LIVE CHAT libre!
LIVE CHAT libre! allows users to create their own live chat channels and chat rooms for personal, commercial, and recreational uses. These chat channels and rooms can be embedded in the user's... Chat 08.14.2014
FORUMS libre!
FORUMS libre! allows users to create their own free forums for personal, commercial, and recreational uses and embed them on their websites or blogs. Users can access their forums programmatically... Forums 08.14.2014
Mashups (2)/View all
Name Description Category Date
ProProfs Knowledge Base Software
ProProfs is a company that offers training courses, polls, surveys, and a knowledge base. The organization also manages employees' records, company's procedures and documents from a... Business 08.19.2014
Call The Company
Use "Call the Company" to directly call human representatives at major companies. Just type in the company and/or department you are searching for, and click to connect right in... Customer Service 08.12.2011
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Name Description Category Date
SherpaDesk
SherpaDesk is customer service software that enables users to track support requests, log their times, and send invoices to customers. Support issues are managed centrally and can be routed to the... Customer Service 08.18.2014
Zurmo
Zurmo is a mobile open source CRM system & platform. The service offers gaming & social enhancements to increase participation. Zurmo APIs compliment the service by offering exchange of data... Customer Relationship Management 08.18.2014
Paphus Live Chat
Paphus Live Chat enables users to create live chat channels, chat rooms, forums, and chat bots and embed them in their websites and mobile applications. Chat bots can be completely automated to... Chat 08.14.2014
LIVE CHAT libre!
LIVE CHAT libre! allows users to create their own live chat channels and chat rooms for personal, commercial, and recreational uses. These chat channels and rooms can be embedded in the user's... Chat 08.14.2014
FORUMS libre!
FORUMS libre! allows users to create their own free forums for personal, commercial, and recreational uses and embed them on their websites or blogs. Users can access their forums programmatically... Forums 08.14.2014
Intention Analysis
Intention Analysis allows users to identify inquiries, expressions of immediate needs, complaints or frustration in social media messages. It allows users to filter out marketing messages from... Social 08.13.2014
Reamaze
Reamaze is a lightweight, brandable customer support service that allows users to respond to any type of customer message from their email account. Response templates help shorten response times, and... Enterprise 04.03.2014
UserEcho
UserEcho is a complete, brandable customer support solution for managing customer feedback. It comes with a live chat service for talking to potential customers and a ticketing support system for... Enterprise 04.03.2014
HappyFox
HappyFox is a web based customer support ticketing system hosted on the cloud. HappyFox helps you to track and manage customer support requests across multiple channels like email, chats and social... Cloud 03.30.2014
Business Texter
Business Texter is a customer support and advertising service that allows companies to automate responses to general inquiries that users submit. The Business Texter API provides the basic... Messaging 02.17.2014
Enterprise Communications Dialer
Enterprise Communications is a call center service provider that offers clients qualified staff, VoiP calling, redundant infrastructure, emergency call monitoring, and many other features. The... Telephony 01.20.2014
TeamViewer
TeamViewer is a desktop sharing and online collaboration service. TeamViewer provides various features for teams to share and view desktops to collaborate online and remotely. TeamViewer provides a... Meetings 12.11.2013
Deskero
Deskero is a brandable customer support desk that comes with native integrations for Twitter, Facebook, Google+, LinkedIn, and YouTube. It uses a multi-channel ticket system, which allows Deskero to... Enterprise 12.03.2013
Help Scout
Help Scout is a web-based customer service solution. To customers, Help Scout looks like normal email, without any visible ticket numbers or log-in requirements. It includes collaborative features... Enterprise 11.08.2013
LivehelpGenie
LivehelpGenie allows users to chat with their site visitors in real time and track visitors' movements across the website. Users can also create and manage canned responses, block unwanted IP... Enterprise 10.09.2013
Firefly
Firefly provides cobrowsing services, which allow customer representatives to connect with a customer's browser and show them features or fill out forms for them. Unlike screensharing, Firefly... Collaboration 08.29.2013
SupportFu
SupportFu is a flexible, lightweight helpdesk service. Support tickets can be submitted through multiple channels and are all handled in one place. The system is easy for customers to use since they... Enterprise 08.19.2013
Snappy
Snappy is a collaborative customer service system. Its email ticket support system can be used from any email client and includes a tagging service that makes it easier to assign and respond to... Enterprise 08.14.2013
Vivocha
Vivocha is a cloud-based customer interaction platform that enables businesses to engage with their customers online at the right time and using the most effective communication channel. Businesses... Enterprise 08.05.2013
Runscope
Built to support the modern application development lifecycle, Runscope is a suite of developer tools allowing users to debug, test and share HTTP or REST API calls. The Runscope API provides... Backend 07.28.2013
Citrix Online GoToAssist Remote Support
GoToAssist is a customer service platform provided by Citrix Online that comes with Remote Support, Service Desk, and Monitoring modules. The Remote Support module enables users to deliver live... Enterprise 06.25.2013
Icestack
Icestack is a customer relationship management system. Icestack allows companies engage with their customers for customer service, as well as enables social media feedback. The Icestack API allows... Enterprise 06.22.2013
ActiveStandards
ActiveStandards is a SaaS website quality management platform that helps clients control the users digital property, track web content, and reduce operating costs. The ActiveStandards API enables... Tools 06.05.2013
Celebros Salesperson
The service provides support for sales efforts and customer interactions involved in selling products. It is implemented as a Software as a Service (SaaS) platform to be integrated within e-commerce... Enterprise 02.25.2013
vCita
The service provides a platform for customer relationship management (CRM) and sales support. It integrates customer contact activities and message scheduling to encourage easy, ongoing engagement... Enterprise 02.21.2013
Exigo CRM
The service provides tools for customer relationship management (CRM). Functions include maintaining a database of customer accounts with full address and contact information, along with order... Enterprise 12.04.2012
inConcert Contact Center
The service provides for consistent and trackable contacts with customers and other stakeholders via a hosted contact center. The center allows interactions via phone calls and other methods, either... Enterprise 12.03.2012
Email Center Pro
Email Center Pro is an email management service for customer service teams. Because it is entirely web-based, employees can log-in and work from anywhere. The service provides a variety of useful... Email 10.24.2012
Groove
Groove is a help desk service that offers real-time customer support across multiple channels including email, web, mobile, live chat, Twitter and more. The software allows businesses to organize... Q&A 10.24.2012
teleNetwork
teleNetwork is a leading provider of outsourced technical support services and help desk solutions. They have successfully provided support and customer care solutions for industry leaders such as... Enterprise 10.23.2012
Predixion
The service provides tools to integrate the provider's cloud-based predictive analytics calculations with other applications. It can accept data from a business intelligence (BI) system or from... Enterprise 08.15.2012
ClickHQ
The service provides customer relationship management (CRM) functions, including customer database, easy customer communications with contact tracking to log interactions over time, and sales lead... Enterprise 08.15.2012
LiveOps
The service provides a cloud-based Contact Center for coordinating communications with customers, field sales people, remote staff, partner organizations, etc. It offers a customizable interface for... Enterprise 08.06.2012
IssueTrak
IssueTrak is a software solution for issue tracking, customer support, and help desk services. IssueTrak’s service are accessible online and on mobile devices. Its features include workflow... Tools 07.28.2012
ShockeyMonkey
Shockey Monkey is a management and customer relations service. An account is required for use of the ShockeyMonkey API. The API allows users to use contact management, company management, and ticket... Project Management 07.22.2012
WalkMe
WalkMe is a platform that allows website owners and application developers and designers create custom step-by-step instructions for various procedures on their website or application, such as... Tools 07.22.2012
SalesBoom
The service provides a platform for enterprise resource planning (ERP) and customer relationship management (CRM). Functionality includes customer account creation and updating, contact tracking,... Enterprise 05.13.2012
SupportBee
SupportBee is a customer service and support system. SupportBee offers email tickets and replies for customer service and support. The SupportBee API allows developers to access and integrate the... Office 05.03.2012
iCasework UsefulFeedback
The service performs customer service functions of accepting and logging inquiries and contacts, then tracking responses and resolutions. It allows applications to create "cases" with... Enterprise 04.26.2012
Comm100
The service provides an open-source, hosted platform for customer interactions. Communication options include real-time chat, email, phone call, and bulk email marketing. Applications can also use... Enterprise 02.19.2012
LiveLeader Data Export
Kalibera LiveLeader is a live chat based support service. The LiveLeader data export API lets users access historical chat data and integrate it with their own CMS. Chat data can be searched for by... Chat 01.23.2012
QualityCentral
QualityCentral provides a public method for dealing with issues regarding Embarcadero's products and services. Embarcadero Developer Network members can create bug reports and feature requests,... Enterprise 01.02.2012
iHelpDesk
iHelpDesk is a customer service platform that is cloud-based. iHelpDesk has features that let organizations track service issues, resolve issues, manage email, and keep track of other customer... Enterprise 12.17.2011
Mineful
Mineful is a service that allows customers to access and retain customer data for customer service purposes. Some features of Mineful include receiving alerts when customers need immediate assistance... Enterprise 11.23.2011
RightNow Connect
Service Oriented Architecture for integrating with the RightNow CX customer service and cloud storage platform. The system attempts to unify disparate recordkeeping systems to allow shared... Storage 11.22.2011
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels. Support channels include email, phone, websites and social networks. The Freshdesk API allows users to... Enterprise 11.18.2011
thePort Support Community
thePort is a social media company that specializes in infusing elements of its social applications into an organization's existing systems and processes. Solutions provided by the port include... Social 11.09.2011
Textingly
Textingly is a web-based text messaging service. Users can receive texts from their customers and respond in real-time. The Textingly API allows developers to access the data and functionality of... Messaging 09.24.2011
CSRHUB
CSR provides free sustainability and corporate social responsibility (CSR) ratings on around 5,000 of the world’s largest publicly traded companies from 65 countries and 135 industries. The CSR API... Reference 09.23.2011
FanBridge
FanBridge is a customer engagement and reward service. Clients of FanBridge can use their tools to interact with their customers and fans, reward them for being customers and fans, and make new... Advertising 09.09.2011
CallZing Voice Broadcast
CallZing is a hosted voice broadcast and virtual call center solution. With CallZing users can Send out thousands of phone calls, allowing recipients to easily transfer to a call center or office.... Telephony 08.28.2011
CrowdTwist
CrowdTwist is a customer loyalty platform that offers companies and organizations a way to reward their customers for being loyal to their services and brands. With CrowdTwist, companies can... Advertising 08.25.2011
Activa Live Chat
Activa provides an interface for live chat software that can be used for customer support and online sales assistance on web sites. The Activa Live Chat APIs are part of the larger SDK that allow... Chat 08.15.2011
Tender Support
Tender Support is an online customer service and helpdesk provider to support companies and organizations with their customer service and support. The Tender Support API allows users to access and... Tools 07.25.2011
UserVoice
UserVoice is a service that provides companies and organizations with feedback forums and help ticket services to address their customers' comments, concerns, and questions. The UserVoice API... Tools 07.19.2011
LogMeIn Rescue
LogMeIn Rescue provides solutions for remote control, file sharing, systems management, data backup, business collaboration, and on-demand customer support of PCs, servers, Macintosh computers,... Other 06.17.2011
Mojo Helpdesk
Mojo Helpdesk is a helpdesk service that allows users to create help tickets and add comments to tickets. Mojo Helpdesk offers a SOAP-based API for developers to create their own applications around... Tools 04.17.2011
iCustomer Pulse
iCustomer Pulse makes it easy for you to create and send satisfaction surveys, called Pulses, to your customers. The iCustomer Pulse API allows your company to automate the sending of the pulse so... Enterprise 03.17.2011
HelpSpot
HelpSpot is a comprehensive Web-Based Help Desk Software. Email, web, phone�however customers reach you, HelpSpot can centralize and effectively manage your support. HelpSpot web services API... Enterprise 03.10.2011
SnapEngage Event
SnapEngage is a live chat solution that allows a business' support team to interact with site visitors in real time. The SnapEngage API allows developers to interface SnapEngage with third-party... Chat 02.28.2011
Ringio CRM
Ringio is a SaaS-based rich calling service that routes calls to any phone along with background information about the caller � informing every conversation with relevant information in real-time,... Telephony 02.10.2011
SupportBreeze
The Supportbreeze API has both a RESTful and JavaScript version. The API allows users to create, list, record-view, edit, and delete questions from an account. Supportbreeze is a service that gives... Email 02.02.2011
TeamSupport.com
TeamSupport.com is an online Customer Service and Help Desk platform (SaaS). It lets your entire team to work together to manage your customers issues. This RESTful API allows easy access to all... Enterprise 10.31.2009
Get Satisfaction
From their site: The Get Satisfaction API lets you access the data inside Get Satisfaction, and lets you and your users put data inside Get Satisfaction. The API is simple and should let you... Social 07.19.2008
Name Description Category Date
ProProfs Knowledge Base Software
ProProfs is a company that offers training courses, polls, surveys, and a knowledge base. The organization also manages employees' records, company's procedures and documents from a... Business 08.19.2014
Call The Company
Use "Call the Company" to directly call human representatives at major companies. Just type in the company and/or department you are searching for, and click to connect right in... Customer Service 08.12.2011
Name Description Category Date
HelpStack
HelpStack provides developers with a simple way of adding in-App support for iOS App users. Developers can also integrate HelpDesk solutions. HelpStack currently comes with three plugged in Help desk... Feedback 05.23.2014

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