ProgrammableWeb API Category: Support

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Most Popular Support APIs (10) /View all
All Support APIs (37)/View all
Name Description Category Date
Front Desk HQ
Front Desk is a client management solution for small to medium sized business that require scheduling, attendance, staff, and billing management. Example businesses that Front Desk pairs well with... Customer Service 11.26.2014
Zendesk Help Center
Zendesk is a software as a service company that provides businesses with different communication tools. The Zendesk Help Center API enables developers to integrate the Zendesk Help Center feature... Support 11.14.2014
Jitbit Helpdesk
Jitbit offers hosted help desk, help desk system, and live chat services. In particular, Jitbit Helpdesk is a great widely-used support ticketing system. Developers can use it in the cloud OR install... Customer Service 10.27.2014
SherpaDesk
SherpaDesk is customer service software that enables users to track support requests, log their times, and send invoices to customers. Support issues are managed centrally and can be routed to the... Customer Service 08.18.2014
Paphus Live Chat
Paphus Live Chat enables users to create live chat channels, chat rooms, forums, and chat bots and embed them in their websites and mobile applications. Chat bots can be completely automated to... Chat 08.14.2014
Mashups (3)/View all
Name Description Category Date
Lose It!
Lose It! is a web and mobile application that helps users to customize a weight loss plan that fits their lifestyle. The application has many features, including but not limited to Fitness, Medical,... Fitness 09.08.2014
Crowdcentre
Crowdcentre is a crowdsourced call centre run by volunteers around the globe with good intention of helping people know more about what they're looking for. Support 08.12.2011
Google Analytics + Olark = Understand your Chat Conversion
Combine Google Analytics and the Olark live chat service to get a tool for understanding how talking to your customers helps close sales. You'll be able to see how live chat affects... eCommerce 11.25.2009
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Name Description Category Date
Front Desk HQ
Front Desk is a client management solution for small to medium sized business that require scheduling, attendance, staff, and billing management. Example businesses that Front Desk pairs well with... Customer Service 11.26.2014
Zendesk Help Center
Zendesk is a software as a service company that provides businesses with different communication tools. The Zendesk Help Center API enables developers to integrate the Zendesk Help Center feature... Support 11.14.2014
Jitbit Helpdesk
Jitbit offers hosted help desk, help desk system, and live chat services. In particular, Jitbit Helpdesk is a great widely-used support ticketing system. Developers can use it in the cloud OR install... Customer Service 10.27.2014
SherpaDesk
SherpaDesk is customer service software that enables users to track support requests, log their times, and send invoices to customers. Support issues are managed centrally and can be routed to the... Customer Service 08.18.2014
Paphus Live Chat
Paphus Live Chat enables users to create live chat channels, chat rooms, forums, and chat bots and embed them in their websites and mobile applications. Chat bots can be completely automated to... Chat 08.14.2014
LIVE CHAT libre!
LIVE CHAT libre! allows users to create their own live chat channels and chat rooms for personal, commercial, and recreational uses. These chat channels and rooms can be embedded in the user's... Chat 08.14.2014
Networked Help Desk
The Networked Help Desk provides a way that companies can uniformly communicate help desk information between various departments. The NetworkedHelpDesk.org RESTful API allows developers to implement... Tickets 07.29.2014
Reamaze
Reamaze is a lightweight, brandable customer support service that allows users to respond to any type of customer message from their email account. Response templates help shorten response times, and... Enterprise 04.03.2014
UserEcho
UserEcho is a complete, brandable customer support solution for managing customer feedback. It comes with a live chat service for talking to potential customers and a ticketing support system for... Enterprise 04.03.2014
HappyFox
HappyFox is a web based customer support ticketing system hosted on the cloud. HappyFox helps you to track and manage customer support requests across multiple channels like email, chats and social... Cloud 03.30.2014
Deskero
Deskero is a brandable customer support desk that comes with native integrations for Twitter, Facebook, Google+, LinkedIn, and YouTube. It uses a multi-channel ticket system, which allows Deskero to... Enterprise 12.03.2013
Help Scout
Help Scout is a web-based customer service solution. To customers, Help Scout looks like normal email, without any visible ticket numbers or log-in requirements. It includes collaborative features... Enterprise 11.08.2013
Fancy Hands
Fancy Hands is a virtual assistant service with a network of individuals across the United States that fill requests for members. The site offers service that a personal assistant normally would,... Tools 11.02.2013
Live2Support Live Chat
Live2Support provides a Live Chat service to online businesses that allows them to communicate with site visitors and customers one-on-one. It also lets them track which pages visitors are using on... Enterprise 09.21.2013
SupportFu
SupportFu is a flexible, lightweight helpdesk service. Support tickets can be submitted through multiple channels and are all handled in one place. The system is easy for customers to use since they... Enterprise 08.19.2013
Citrix Online GoToAssist Remote Support
GoToAssist is a customer service platform provided by Citrix Online that comes with Remote Support, Service Desk, and Monitoring modules. The Remote Support module enables users to deliver live... Enterprise 06.25.2013
ClickDesk Live Chat
ClickDesk is a collection of tools for engaging and assisting site visitors. Help staff can chat with visitors conveniently from their IM of choice or through a voice chat using an integrated browser... Enterprise 11.30.2012
Helpshift
Helpdesk is an embeddable support desk designed specifically for native apps. Helpdesk offers developers features such as a searchable FAQ, the ability to privately resolve user issues, a... Q&A 11.13.2012
Groove
Groove is a help desk service that offers real-time customer support across multiple channels including email, web, mobile, live chat, Twitter and more. The software allows businesses to organize... Q&A 10.24.2012
teleNetwork
teleNetwork is a leading provider of outsourced technical support services and help desk solutions. They have successfully provided support and customer care solutions for industry leaders such as... Enterprise 10.23.2012
IssueTrak
IssueTrak is a software solution for issue tracking, customer support, and help desk services. IssueTrak’s service are accessible online and on mobile devices. Its features include workflow... Tools 07.28.2012
SupportBee
SupportBee is a customer service and support system. SupportBee offers email tickets and replies for customer service and support. The SupportBee API allows developers to access and integrate the... Office 05.03.2012
iHelpDesk
iHelpDesk is a customer service platform that is cloud-based. iHelpDesk has features that let organizations track service issues, resolve issues, manage email, and keep track of other customer... Enterprise 12.17.2011
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels. Support channels include email, phone, websites and social networks. The Freshdesk API allows users to... Enterprise 11.18.2011
ManageEngine ServiceDesk Plus
ManageEngine is a producer of Enterprise IT Management Software. The ServiceDesk Plus API allows users to integrate with their network monitoring application. With the API users are given... Enterprise 06.21.2011
Kayako
Kayako is help desk software that lets users manage email, tickets, live chat, calls and remote support. The Kayako API lets developers develop applications to connect and integrate into their Kayako... Enterprise 05.13.2011
Mojo Helpdesk
Mojo Helpdesk is a helpdesk service that allows users to create help tickets and add comments to tickets. Mojo Helpdesk offers a SOAP-based API for developers to create their own applications around... Tools 04.17.2011
OffiServ
OffiServ is a service that delivers to Small and Medium Enterprises a set of processes solving common office problems and impediments, without a necessity to design own processes or to buy BPM... Enterprise 04.12.2011
HelpSpot
HelpSpot is a comprehensive Web-Based Help Desk Software. Email, web, phone�however customers reach you, HelpSpot can centralize and effectively manage your support. HelpSpot web services API... Enterprise 03.10.2011
SupportBreeze
The Supportbreeze API has both a RESTful and JavaScript version. The API allows users to create, list, record-view, edit, and delete questions from an account. Supportbreeze is a service that gives... Email 02.02.2011
LiveTime
LiveTime�s Web Services Interface enables third party applications to interact directly with the LiveTime application in a secure and controlled fashion. LiveTime Software is a vendor of Cloud... Cloud 12.23.2010
UsefulFeedback
iCasework™ UsefulFeedback! helps organizations to manage complaints, compliments, suggestions and queries. The UsefulFeedback API is a RESTful API that allows developers to build their own... Enterprise 12.18.2010
Assistly
The Assistly APIs enable you to integrate your help desk with other internal and 3rd party systems. The APIs allow you to retrieve cases for a particular customer, retrieve or update a customer�s... Enterprise 12.15.2010
Vision Helpdesk
The Vision Helpdesk API gives users open access to several functions of Vision Helpdesk. Using Vision Helpdesk API lets a script interact with Vision Helpdesk functions. Vision Helpdesk is an Ajax... Enterprise 11.04.2010
Nicereply
Nicereply is an email rating system that lets customers decide the quality of the service. Using a unique URL at the end of emails, Nicereply helps you see how your customers think you are doing. The... Email 09.09.2010
TeamSupport.com
TeamSupport.com is an online Customer Service and Help Desk platform (SaaS). It lets your entire team to work together to manage your customers issues. This RESTful API allows easy access to all... Enterprise 10.31.2009
Zendesk Core
Zendesk is a software as a service company that provides businesses with different communication tools. The Zendesk Core API enables developers to integrate the Zendesk platform into their... Support 04.20.2009
Name Description Category Date
Lose It!
Lose It! is a web and mobile application that helps users to customize a weight loss plan that fits their lifestyle. The application has many features, including but not limited to Fitness, Medical,... Fitness 09.08.2014
Crowdcentre
Crowdcentre is a crowdsourced call centre run by volunteers around the globe with good intention of helping people know more about what they're looking for. Support 08.12.2011
Google Analytics + Olark = Understand your Chat Conversion
Combine Google Analytics and the Olark live chat service to get a tool for understanding how talking to your customers helps close sales. You'll be able to see how live chat affects... eCommerce 11.25.2009
Name Description Category Date
Zendesk Android SDK
The Zendesk Android SDK can be used to build Android applications that incorporate native Zendesk elements. The SDK is free for all Zendesk users to download and incorporate into 3rd party projects. Support 10.16.2014
Zendesk iOS SDK
The Zendesk iOS SDK can be used to build iOS applications that incorporate native Zendesk elements. The SDK is free for all Zendesk users to download and incorporate into 3rd party projects. Support 10.16.2014
Zendesk Framework
The Zendesk framework can be utilized to construct robust Zendesk-themed apps with the help of JavaScript APIs. Zendesk apps can enhance functionality such as ticket information, customer details,... Application Development 10.16.2014
node-zendesk
This is an unofficial Node.js client library made to interface with the Zendesk API from a Node.js application. Though not supported by Zendesk, the client is endorsed as part of the developer... Support 10.16.2014
C# Wrapper for Zendesk
Written by Eric Neifert, this is a C# wrapper for the Zendesk API. The wrapper is open for community support. Developers can witness a live demo implementation of the interface. Though not officially... Support 10.16.2014
Zendesk API Wrapper for Python
Made by Eventbrite, this unofficial lightweight Python wrapper is made for interfacing with the Zendesk API. Though not supported by Zendesk, the client is endorsed for use as part of the Zendesk... Support 10.16.2014
Zendesk Java Client
Made by Stephen Connolly at CloudBees, this is a Java library made for interfacing with the Zendesk API. Though not supported by Zendesk, the client is endorsed for use as part of the Zendesk... Support 10.16.2014
Zendesk Ruby Client Library
This is the official Ruby client for interfacing with the Zendesk API. This client is only compatible with v2 of the Zendesk API. Zendesk is a professional-grade help desk system. The Zendesk REST... Support 10.15.2014
Zendesk PHP Client Library
This is the official PHP client for interfacing with the Zendesk API. This client is only compatible with v2 of the Zendesk API and can be installed using Composer. Zendesk is a professional-grade... Support 10.15.2014
HelpStack
HelpStack provides developers with a simple way of adding in-App support for iOS App users. Developers can also integrate HelpDesk solutions. HelpStack currently comes with three plugged in Help desk... Feedback 05.23.2014
Name Description Category Date
Zendesk REST API tutorial - Perl edition
This tutorial describes how to use PERL to retrieve, edit, and upload data using the Zendesk API. The tutorial is complete with installation links, step by step walkthroughs, and detailed code... Developers 10.15.2014
Zendesk REST API tutorial - PHP edition
This tutorial describes how to create a PHP function that can edit data using the Zendesk API without using the Zendesk PHP Client Library. The tutorial is complete with step by step walkthroughs... Developers 10.15.2014