ProgrammableWeb API Category: Support

Recent Support News/View all
Most Popular Support APIs (10) /View all
All Support APIs (30)/View all
Name Description Category Date
Reamaze
Reamaze is a lightweight, brandable customer support service that allows users to respond to any type of customer message from their email account. Response templates help shorten response times, and... Enterprise 04.03.2014
UserEcho
UserEcho is a complete, brandable customer support solution for managing customer feedback. It comes with a live chat service for talking to potential customers and a ticketing support system for... Enterprise 04.03.2014
HappyFox
HappyFox is a web based customer support ticketing system hosted on the cloud. HappyFox helps you to track and manage customer support requests across multiple channels like email, chats and social... Cloud 03.30.2014
Deskero
Deskero is a brandable customer support desk that comes with native integrations for Twitter, Facebook, Google+, LinkedIn, and YouTube. It uses a multi-channel ticket system, which allows Deskero to... Enterprise 12.03.2013
Help Scout
Help Scout is a web-based customer service solution. To customers, Help Scout looks like normal email, without any visible ticket numbers or log-in requirements. It includes collaborative features... Enterprise 11.08.2013
Mashups (2)/View all
Name Description Category Date
Crowdcentre
Crowdcentre is a crowdsourced call centre run by volunteers around the globe with good intention of helping people know more about what they're looking for. Support 08.12.2011
Google Analytics + Olark = Understand your Chat Conversion
Combine Google Analytics and the Olark live chat service to get a tool for understanding how talking to your customers helps close sales. You'll be able to see how live chat affects... eCommerce 11.25.2009
Developers (2)
Followers (1)
Name Description Category Date
Reamaze
Reamaze is a lightweight, brandable customer support service that allows users to respond to any type of customer message from their email account. Response templates help shorten response times, and... Enterprise 04.03.2014
UserEcho
UserEcho is a complete, brandable customer support solution for managing customer feedback. It comes with a live chat service for talking to potential customers and a ticketing support system for... Enterprise 04.03.2014
HappyFox
HappyFox is a web based customer support ticketing system hosted on the cloud. HappyFox helps you to track and manage customer support requests across multiple channels like email, chats and social... Cloud 03.30.2014
Deskero
Deskero is a brandable customer support desk that comes with native integrations for Twitter, Facebook, Google+, LinkedIn, and YouTube. It uses a multi-channel ticket system, which allows Deskero to... Enterprise 12.03.2013
Help Scout
Help Scout is a web-based customer service solution. To customers, Help Scout looks like normal email, without any visible ticket numbers or log-in requirements. It includes collaborative features... Enterprise 11.08.2013
Fancy Hands
Fancy Hands is a virtual assistant service with a network of individuals across the United States that fill requests for members. The site offers service that a personal assistant normally would,... Tools 11.02.2013
Live2Support Live Chat
Live2Support provides a Live Chat service to online businesses that allows them to communicate with site visitors and customers one-on-one. It also lets them track which pages visitors are using on... Enterprise 09.21.2013
SupportFu
SupportFu is a flexible, lightweight helpdesk service. Support tickets can be submitted through multiple channels and are all handled in one place. The system is easy for customers to use since they... Enterprise 08.19.2013
Citrix Online GoToAssist Remote Support
GoToAssist is a customer service platform provided by Citrix Online that comes with Remote Support, Service Desk, and Monitoring modules. The Remote Support module enables users to deliver live... Enterprise 06.25.2013
ClickDesk Live Chat
ClickDesk is a collection of tools for engaging and assisting site visitors. Help staff can chat with visitors conveniently from their IM of choice or through a voice chat using an integrated browser... Enterprise 11.30.2012
Helpshift
Helpdesk is an embeddable support desk designed specifically for native apps. Helpdesk offers developers features such as a searchable FAQ, the ability to privately resolve user issues, a... Q&A 11.13.2012
Groove
Groove is a help desk service that offers real-time customer support across multiple channels including email, web, mobile, live chat, Twitter and more. The software allows businesses to organize... Q&A 10.24.2012
teleNetwork
teleNetwork is a leading provider of outsourced technical support services and help desk solutions. They have successfully provided support and customer care solutions for industry leaders such as... Enterprise 10.23.2012
IssueTrak
IssueTrak is a software solution for issue tracking, customer support, and help desk services. IssueTrak’s service are accessible online and on mobile devices. Its features include workflow... Tools 07.28.2012
SupportBee
SupportBee is a customer service and support system. SupportBee offers email tickets and replies for customer service and support. The SupportBee API allows developers to access and integrate the... Office 05.03.2012
iHelpDesk
iHelpDesk is a customer service platform that is cloud-based. iHelpDesk has features that let organizations track service issues, resolve issues, manage email, and keep track of other customer... Enterprise 12.17.2011
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels. Support channels include email, phone, websites and social networks. The Freshdesk API allows users to... Enterprise 11.18.2011
ManageEngine ServiceDesk Plus
ManageEngine is a producer of Enterprise IT Management Software. The ServiceDesk Plus API allows users to integrate with their network monitoring application. With the API users are given... Enterprise 06.21.2011
Kayako
Kayako is help desk software that lets users manage email, tickets, live chat, calls and remote support. The Kayako API lets developers develop applications to connect and integrate into their Kayako... Enterprise 05.13.2011
Mojo Helpdesk
Mojo Helpdesk is a helpdesk service that allows users to create help tickets and add comments to tickets. Mojo Helpdesk offers a SOAP-based API for developers to create their own applications around... Tools 04.17.2011
OffiServ
OffiServ is a service that delivers to Small and Medium Enterprises a set of processes solving common office problems and impediments, without a necessity to design own processes or to buy BPM... Enterprise 04.12.2011
HelpSpot
HelpSpot is a comprehensive Web-Based Help Desk Software. Email, web, phone�however customers reach you, HelpSpot can centralize and effectively manage your support. HelpSpot web services API... Enterprise 03.10.2011
SupportBreeze
The Supportbreeze API has both a RESTful and JavaScript version. The API allows users to create, list, record-view, edit, and delete questions from an account. Supportbreeze is a service that gives... Email 02.02.2011
LiveTime
LiveTime�s Web Services Interface enables third party applications to interact directly with the LiveTime application in a secure and controlled fashion. LiveTime Software is a vendor of Cloud... Cloud 12.23.2010
UsefulFeedback
iCasework™ UsefulFeedback! helps organizations to manage complaints, compliments, suggestions and queries. The UsefulFeedback API is a RESTful API that allows developers to build their own... Enterprise 12.18.2010
Assistly
The Assistly APIs enable you to integrate your help desk with other internal and 3rd party systems. The APIs allow you to retrieve cases for a particular customer, retrieve or update a customer�s... Enterprise 12.15.2010
Vision Helpdesk
The Vision Helpdesk API gives users open access to several functions of Vision Helpdesk. Using Vision Helpdesk API lets a script interact with Vision Helpdesk functions. Vision Helpdesk is an Ajax... Enterprise 11.04.2010
Nicereply
Nicereply is an email rating system that lets customers decide the quality of the service. Using a unique URL at the end of emails, Nicereply helps you see how your customers think you are doing. The... Email 09.09.2010
TeamSupport.com
TeamSupport.com is an online Customer Service and Help Desk platform (SaaS). It lets your entire team to work together to manage your customers issues. This RESTful API allows easy access to all... Enterprise 10.31.2009
Zendesk
Zendesk is a professional-grade help desk system. It has been designed using ITIL best practices and is in every possible way geared towards providing support and service. The Zendesk REST API allows... Support 04.20.2009
Name Description Category Date
Crowdcentre
Crowdcentre is a crowdsourced call centre run by volunteers around the globe with good intention of helping people know more about what they're looking for. Support 08.12.2011
Google Analytics + Olark = Understand your Chat Conversion
Combine Google Analytics and the Olark live chat service to get a tool for understanding how talking to your customers helps close sales. You'll be able to see how live chat affects... eCommerce 11.25.2009
Name Description Category Date
HelpStack
HelpStack provides developers with a simple way of adding in-App support for iOS App users. Developers can also integrate HelpDesk solutions. HelpStack currently comes with three plugged in Help desk... Feedback 05.23.2014

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