Comments(6)

The case study idea is great, but the information density in this particular article is low. There is too much sales talk about MyPunchbowl and the information presented about the company's business model is extremely vague. I'd like to read specific war stories. And the article should cite details, for example, which vendors' APIs were hard to use, what exact questions took a long time to answer, and why. Still, this is a very good start.