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It's surely a sign of APIs growing up when enterprise vendors are building tools to utilize them. Business management solutions company SAP AG has a new solution that helps businesses and organizations gain insights into market trends and customer sentiment in real-time. The "SAP Rapid-Deployment Solution for Sentiment Intelligence with SAP HANA" loads text data from any Web Channel that has a publicly available API. Once the data is into its system, SAP's software takes over.
For businesses and brands, the customer is king, and being able to know what makes consumers tick is a definite advantage. Converser makes this a possibility by enabling application owners to interact with their customers directly from within the app, getting a better understanding of their users and ultimately gaining the knowledge they need to maximise their appeal. Converser's API is available to developers who want to integrate this functionality with other applications.
||The Salesforce.com Radian6 API is a channel for listening to consumer perceptions and monitoring their sentiments. It offers insights into social media posts, topic profiles, feedback, trends, and...||Social||11.27.2016|
Salesforce.com Shield Platform Encryption
||The Salesforce.com Shield Platform Encryption API is a secure portal for using HTTP verbs to create, upload, import, retrieve, export, and manipulate Salesforce-hosted tenant secrets. The API is...||Enterprise||11.25.2016|
Salesforce.com Live Agent
||The Salesforce.com Live Agent API is a RESTful platform for integrating the live chat functionality in native mobile applications. The Live Agent functionality is available in a variety of editions...||Enterprise||11.25.2016|
Salesforce.com Social Studio
||The Salesforce.com Social Studio API supports the extraction, analysis, and modification of social media data from a user’s social studio account. The RESTful API provides direct access to the Social...||Enterprise||11.25.2016|
Salesforce.com Data.com Match
||The Salesforce.com Data.com Match API works with the Data.com match engine to compare a company’s contacts and records against the corresponding entries in the Data.com database. It uses the...||Enterprise||11.20.2016|