Mashup: Click4Service

Click4Service
Out of the few existing click-to-call solutions for eCommerce that integrate with Salesforce, solutions for customer service are lacking. Currently, when a customer service rep gets click-to-called, the rep is stuck fumbling around searching for the customer's information. Also, after hanging up call data is not stored in an easily accessible database along with the rest of the customer data.
Comments (0)
Followers (0)