Dataplug is for businesses that ship using multiple carriers and need to manage which orders should be shipped via which carrier. The legacy solution of course is manual entry: sort the orders according to carrier and then enter them into the different carrier websites. Beyond costing time and money, it creates a customer service nightmare when a customer wants to track a package. "Which carrier did we send that on, again," the operator might be wondering. Dataplug finesses all that, right down to the tracking, done all in one place--and customers can go to your site and track packages themselves.
On top of better package tracking, Dataplug offers a second big improvement for customer service, the ability to set rules to assign orders to a specific carrier. That means you can avoid the mistakes of using the wrong carrier, a mistake most easily made with manual sorting of orders where the sorter not only has to memorize or check a set of rules, they have to remember or understand when there is an exception to the rules.
Pricing is by volume of packages shipped. The company works with a variety of partners, from those providing e-commerce solutions to warehouse management companies to consultancy services.