DeskAlerts, desktop notification alert solution, has expanded functionality of the DeskAlerts API. Many find DeskAlerts to be a superior business communication to traditional email. Its API allowed for custom add-ons and integration with third party software and applications. Over the weekend, new functionality went live for all DeskAlerts users. The new functionality came directly from user feedback and requests.
Roman Toporkov, DeskAlerts Lead Developer, explained:
"We are on a constant mission to adapt DeskAlerts to our clients needs, allowing them even greater control over their business communication. We are dedicated to allowing our clients achieve effective communication in the workplace and following a number of requests from users for API functionality we're delighted to unveil the very latest technological advances."
The increased capacity to effectively communicate through DeskAlerts comes through three API enhancements. First, alerts can now be sent with different parameters to email, desktops, and mobile phones through SMS. Second, the alerts can now be sent to specified users, groups or organizational units only. Finally, The DeskAlerts organizational structure has been simplified and easier to understand for API users.
The DeskAlerts API is RESTful. While the platform is completely web-based, the API allows developers to integrate DeskAlerts with third party applications and internal workflows. For more information, visit the latest release announcement.
Email had its time in the spotlight as a primary means for business communication. To this day, email continues to serve an important business need. However, for quick, pertinent communication needs, email is no longer the go to medium. DeskAlerts continues to offer an alternative to traditional communication somewhere between instant messaging and email. Its API launch allowed for ease of integration with existing processes and the additional API enhancements delivers more of what users request.