OTRS Group and baramundi software together launch API for integrating help desk software. Angelhack and HP to hold hackathon June 7-8. Plus: Microsoft LightSwitch API reference, and lawyers to weigh in on the API copyright debate.
OTRS and baramundi Software Offer Joint API
Cloud based help desk software company OTRS has teamed with baramundi software to release a joint API that integrates the heldesk product plus the open source IT management software to the management suite from baramundi.
As OTRS commented,
OTRS Help Desk complements its Service Management with an excellent inventory tool, with automatic vulnerability management. The OTRS baramundi Connector is part of the current baramundi release "bMS 2014" and can be easily added to the latest Open Source Helpdesk and IT Service Management software OTRS, starting from version 3.2 as a charged module.
The API offers six core features. The interface is clear and the API is preconfigured. Integration with OTRS definitions is seamless. Legacy links and tickets in baramundi can be transferred to OTRS. And updates from baramundi are automatic while the frequency of data updates is user defined.
HP and AngelHack Announce Hackathon for IDOL OnDemand, June 7-8
AngelHack and HP will hold a hackathon for IDOL OnDemand at Hattery in San Francisco. IDOL OnDemand is an ever larger set of web APIs aimed at unleashing access to unstructured data. Now the Autonomy platform brings it to the cloud.
According to the announcement, beyond using IDOL OnDemand APIs, there are no constraints. Well, there is that 24 hour time limit thing...
Participants will have 24 hours to build apps for any market and any platform utilizing IDOL OnDemand web service APIs. HP Autonomy hopes to inspire developers to use full creative control of their software and hardware hacks without being bogged down by any rules or regulations.
Two challenges are being offered along the lines of Fresh Code and "not-so-Fresh Code." Prizes include a trip to Las Vegas to present their app at HP Discover, cash, and others.
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