This sample application shows how to create a simple call flow that will query a database system to provide a caller with their account balance. You must sign up for a free QuickFuse account to access this application.
Telephony-as-a-service company Twilio (a ProgrammableWeb sponsor) is set to announce new volume pricing for heavy users of its Twilio SMS API. The company had previously dropped the price for SMS twice, but did not yet have published volume pricing. Those using over 500,000 SMS messages a month will now pay a fraction of a penny per SMS.
CallME's RESTful click-to-call API allows you to integrate Click-to-Call into your website as connect any phone number to another number easily. The service provides calling from a browser, voice messaging and a few other telephony features.
Businesses are using a voice over Internet service to address a common problem: The gap between online users and customer care centers. A 2011 TeaLeaf survey found the abandonment rate for online shoppers reaches 41 percent when these customers encounter a problem. One way companies are addressing the problem is by integrating VoIP APIs within their websites so customers can click-to-call for help, according to a SureVoIP blog post.