The Zendesk Zopim iOS SDK by Zendesk allows developers to embed live chat between users and agents, leave offline messages, send and receive files to enhance customer support, provide feedback of the chat experience, and e-mail a copy of the transcript with the recent conversation. See how to configure a chat service at https://developer.zendesk.com/embeddables/docs/ios-chat-sdk/chat
Nexmo offers a series of cloud-based communication APIs that make it easy to integrate reliable communication services into any application. This tutorial by Tim Lytle on the Nexmo blog shows followers how to build a simple text message group chat using the Nexmo SMS API and PHP.
In the business landscape, competition is at an all-time high. There are innovations and opportunities to use APIs to develop new apps and empower businesses. Personalization is an area where businesses can gain an advantage and using the following four APIs can get you started quickly.
Anyone who runs an app these days has no doubt attempted to handle all customer service through email. While this may be a great way to interact with your customers, it can get difficult to track just how helpful your email help is. That's where Nicereply and its Nicereply API can help. And it even has a brand new example app, the product of a little recent criticism.