8x8 is a company who specializes in services to fit the needs of businesses in the areas of voice, video, mobile, and unified communications. They offer a suite of APIs to couple your needs with the Virtual Contact Center offerings of 8x8.
The 8x8 Statistics Reporting API establishes and requests statistical data from the Historical Reporting Database using a simple HTTP request. For security purposes the only types of requests that will be accepted will be HTTPS.
The Historical Reporting database supplies information in event and aggregate about agents and their interactions: status, outbound calls queues and their interactions. Responses come in XML or CSV format.
The following is a list of how-to and tutorial content that matched your search term. ProgrammableWeb's how-to content comes from two sources; full-blown tutorials that we publish ourselves and other highly relevant tutorials that we find elsewhere on the Web. This list represents on combination of both tutorial types and if you go to ProgrammableWeb's API University, you'll not only be able to find more, they are organized based on your role (API providers or developers who consumes APIs). If you know of a tutorial that would be of interest to the ProgrammableWeb community, we'd like to know about it. Be sure to check our guidelines for making contributions to ProgrammableWeb.