Amadeus is the leading provider of IT solutions and transaction processor to the travel and tourism industry. Amadeus provides processing services including search, pricing, booking and ticketing in real-time to travel providers and travel agencies.
Amadeus Cruise Direct Connect is a worldwide distribution channel and provides a way to book cruises. It enables cruise providers to focus on customer service and reduce call center costs by increasing the automation rate; converting telephone bookings into online bookings.
The API is a connection between the Amadeus system and a user's own reservation system, enabling agencies to view their live, real-time inventory and availability when accessing Amadeus' sales and e-commerce solutions. The API offers the following functionality: distribution via online travel agencies and private-labeled cruise B2B and B2C applications. Full documentation is not publicly available.