Amio offers a multi-channel messaging platform that can be integrated with helpdesk systems. Amio features team inbox (that shows who is working with a specific contact), and supports Facebook Messenger, Viber, and SMS. The API is a REST interface that returns JSON formatted data. The Amio API is used to select a channel type, access contacts, and more.
Nineteen APIs have been added to ProgrammableWeb in categories including Credit Cards, Messaging, and Gambling. Highlights include an API for issuing physical and virtual Stripe payment cards, and the Alexa Customer Profile API for retrieving Alexa customer contact information.