Amio offers a multi-channel messaging platform that can be integrated with helpdesk systems. Amio features team inbox (that shows who is working with a specific contact), and supports Facebook Messenger, Viber, and SMS. The API is a REST interface that returns JSON formatted data. The Amio API is used to select a channel type, access contacts, and more.
The following is a list of how-to and tutorial content that matched your search term. ProgrammableWeb's how-to content comes from two sources; full-blown tutorials that we publish ourselves and other highly relevant tutorials that we find elsewhere on the Web. This list represents on combination of both tutorial types and if you go to ProgrammableWeb's API University, you'll not only be able to find more, they are organized based on your role (API providers or developers who consumes APIs). If you know of a tutorial that would be of interest to the ProgrammableWeb community, we'd like to know about it. Be sure to check our guidelines for making contributions to ProgrammableWeb.