The Avatar Dialler API automates the dialing of high-quality voice calls and supports the occurrence of simultaneous phone calls or campaigns. Its predictive dialer functionality provided access to prerecorded audio messages that have been tuned to either American or British accents. The API’s auto dialing functionality uses the interactive voice response (IVR) to elicit responses and store feedback from customers. The IVR allows target recipients to voluntarily get in touch with a standby agent by simply dialing back. The Avatar Dialler API stands out as a robust, customizable, and scalable solution for optimizing the customer support services and enhancing the productivity marketing campaigns. The API is a fully released proprietary solution that comes with detailed documentation.
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