ChatShipper enables multi-channel messaging in chat contact center applications. The API allows developers to programmatically retrieve resources such as user information, user avatars, organizations, workflows, and bots. API requests are made on behalf of a registered user using Token-based authentication. Additionally, the ChatShipper API can be used to manage conversations, list messages, retrieve attachments, and perform contact search.
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This NodeJS Sample Code demonstrates that resource-related endpoints return valid information. This example highlights the process of making a bot retrieve resources, perform resource endpoint requests, and send texts directly.