CrazyCall is a user-friendly call center software which makes it easy to make and take calls from clients, analyze them and optimize call campaigns in real-time. It is an is an easy to use cloud-based calling application, where you can make and takes calls in your browser.
The CrazyCall REST API allows you to access and integrate CrazyCall functionality with other applications. Users can GET contact details, POST new contacts and more. It uses RESTful protocol and responses are formatted in JSON.
The API also allows for Webhooks, where you can configure a URL that will be notified every time an event occurs on your account. When one of the events you subscribe to happens, CrazyCall will send a JSON object representing that event through an HTTP POST request to your Webhooks URL.
Nine APIs have been added to the ProgrammableWeb directory in categories including Customer Service, TV, and Insurance. Highlights include an AirGMS API for integrating with the Airbnb-like platform, and Perfect Tense API which helps apps proofread text. Here's a rundown of the latest additions.