Deskero is a brandable customer support desk that comes with native integrations for Twitter, Facebook, Google+, LinkedIn, and YouTube. It uses a multi-channel ticket system, which allows Deskero to accept tickets from a wide range of sources. Once collected, tickets can be organized into areas or groups and tagged with custom labels. Deskero also enables users to establish a knowledge base that customers can browse for solutions to their issues. Deskero's reporting features include 20 kinds graphic reports; users can create custom reports if they prefer.