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Email Center Pro API

Email Center Pro is an email management service for customer service teams. Because it is entirely web-based, employees can log-in and work from anywhere. The service provides a variety of useful features including the ability to save answers to FAQs as one-click templates, link email conversations with cases in a bug tracking system, measure email traffic both in and out of the system, and view a complete record of every action taken on any email.

Email Center Pro also provides services for managing employees. Administrators can add new employees, assign permissions, assign emails to specific employees, and keep track of each individual's workload and response times. A spam filter comes already in place, and the intensity of the screening can be adjusted. Many of Email Center Pro's features are accessible using a RESTful interface.

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Email Center Pro: Highlights

Summary
Email management services for customer service teams
Category
Email
Tags
Protocols
REST
Data Formats
JSON
API home
http://services.emailcenterpro.com/api/ 

Email Center Pro: Specifications

Functionality

Client Install Required
 

Signup and Licensing

Signup Requirements
 
Developer Key Required
 
Account Required
 
Commercial Licensing
 
Provider
www.paloalto.com/  
Managed By
Palo Alto Software  
Non-Commercial Lic.
 
Data Licensing
 
Usage Fees
 
Program Fees
 
Certification Program
 
Usage Limits
 
Terms of Service
 

Security

Authentication Model
 
SSL Support
 
Read-only Without Login
 

Support

Vendor API Kits
 
Community API Kits
 
API Blog
 
Site Blog
 
API Forum
 
Developer Support
 
Console URL
 

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