The Genesys Web Chat API returns chat data to request chat, send message, type, refresh chat, disconnect, and update nickname. Available in JSON format for callbacks and API Key for authentication. Genesys provides customer call center software to medium and large enterprises.
Nineteen APIs have been added to the ProgrammableWeb directory in categories including Augmented Reality, Sentiment, and Bitcoin. One hightlight is the Create Free App API which enables easy code conversion from a website to a mobile application. Here's a rundown of the latest additions.