Gladly is a customer service platform with built-in channels including Facebook Messenger, SMS, email, voice, etc. The Gladly REST API enables developers to access and manage communications, conversations, customers, custom reporting, events, exporting file data, inboxes, reports, tasks and more. A Lookup API method enables customer and customer details look ups.
Nine APIs have been added to the ProgrammableWeb directory in categories including Audio, Customer Service, and Compliance. Highlights include an API that returns brand logos and information about brands, and an API that offers clown sound effects. Here's a rundown of the latest additions.