The HelpSocial Open API offers a menu of possibilities with the capabilities of social media and messaging features to every application used to help customers.
This API allows to decide where social and messaging should live and which applications get access. Every feature of the platform is available so you can pick and choose the capabilities to embed them everywhere teams are helping customers.
With the HelpSocial Open API, developers can:
Stream content from across social networks
Reply to social & messaging comments
Intelligent routing with your contact center platform
Advance your cross-platform omni-channel goals
Create users accounts and permission groups
Ask for API documentation at https://www.helpsocial.com/contact/