IssueTrak is a software solution for issue tracking, customer support, and help desk services. IssueTrakâ€™s service are accessible online and on mobile devices. Its features include workflow management solutions, such as email notification, as well as customer service solutions like a knowledge base and web-based support access. The IssueTrak API exposes the issue tracking functionality. Developer may use it for integration, issue importing and exporting, and more. The API is based on SOAP and HTTP protocols and returns XML-formatted data.