Kustomer is a customer engagement platform designed to combine customer experience, support, and service. Kustomer features timelines for actionable views of customers, conversations across different channels, customer objects, event and transaction search, and sentiment analysis. The API returns JSON responses with metadata, tracking, and customer data.
Ten APIs have been added to the ProgrammableWeb directory in categories including Air Travel, Payments, and Passwords. Featured today is an API that enables applications to send passwords via text message and an API to analyze sentiment in social posts. Here's a rundown of the latest additions.