The service connects hotel reservation and guest records with compatible locks at the property, allowing guests to access their rooms using confirmation codes verified against the service's records. Instead of stopping at a property front desk on arrival, a guest can proceed directly to the room and enter a confirmation code that remains valid for the duration of the booking. The service books reservations, emails or texts the access code to the guest, verifies room access during the stay, and completes check-out as the guest departs.
API methods support management of property records, including installed door locks, booking of reservations, and guest access information. Methods also manage communication of reservation and access codes to guests and interaction with property registration records.