The service provides online tools for intranet, extranet, social networking, and other online community interations. Features include status updates and blogging by community members, wiki content update, discussion boards, file management, microsites for subgroups, and more. The platform uses a SaaS model to support collaboration within an organization, across organizations, and among individuals.
API methods support management of user accounts with individual profiles and group membership, including permissions for resource access. Methods allow management of community resources such as discussion boards, chat interaction, news and status updates, polls, and wiki pages with related topic structures.