The LiveAgent REST API can access customer service features in JSON format. It allows retrieving list of companies, deleting a conversation, creating a new conversation, registering a new customer, retrieving a list of departments, removing knowledgebase entry, and creating departments report. LiveAgent is helpdesk software with features for ticketing, live chat, support portal, phone and social.
The following is a list of historical changes that were made to this asset. Typically,
once an API is published on ProgrammableWeb.com, the data we keep about that asset gets updated over the course of its life. For example, the endpoint or home page of the documentation might change.
As a means of enforcing the integrity of our data, every time a non-trivial change is made to the data we keep about an asset,
we require the entry of some changelog text before that change can be saved. This way, we have a great audit trail of all
activity surrounding the asset. For each asset, the changelogs begins with the moment an asset is approved for publication on ProgrammableWeb.
If you spot an error in our data and believe that a record needs to be updated in some way,
the ProgrammableWeb team would very much like to hear from you at email@example.com
20-03-19 11:15:48[Sample Source Code] LiveAgent PHP Sample Code updated with Related API LiveAgent
13-11-17 17:21:45[Brief] Daily API RoundUp: Facebook, Callsign, Nylas, Abios Gaming updated with Related API LiveAgent