The LivePerson platform enables businesses to identify and engage customers using the right communication channel, at the right time. This hosted solution delivers tools that support and manage online customer interactions ï¿½ chat, email, voice, and knowledgebase ï¿½ from a single agent application.
The service provides users an opportunity to immediately chat with a representative via an instant messaging system embedded in their site. With the API, users can create, update and retrieve resources. Responses are formatted in XML and JSON.
With the LivePerson Agent API, developers can create agent chat applications from any desktop, mobile device or server-based software application. These applications enable agents (real or virtual) to log into their LivePerson account, take chats from visitors and to transfer chats to other agents. The API uses RESTful calls and responses are formatted in XML and JSON.
The following is a list of libraries from ProgrammableWeb's Library Directory that matched your search term. Although there many different interpretations of the word "library" among software developers, ProgrammableWeb adheres to a specific definition so as to clearly distinguish libraries from SDKs and frameworks in a way that will facilitate clean search results. In ProgrammableWeb's parlance, the term "library" is strictly used to describe a platform-specific software tool that, when installed, results in the provisioning a specific API. Conversely, SDKs are exclusively for consuming APIs and Frameworks are agnostic to specific APIs. If you think a library, SDK, API, or other asset is missing from our directory, be sure to check our guidelines for making contributions to ProgrammableWeb.