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The LivePerson platform enables businesses to identify and engage customers using the right communication channel, at the right time. This hosted solution delivers tools that support and manage online customer interactions chat, email, voice, and knowledgebase from a single agent application. The service provides users an opportunity to immediately chat with a representative via an instant messaging system embedded in their site. With the API, users can create, update and retrieve resources. Responses are formatted in XML. By using the LivePerson Platform APIs, users can customize their applications to add features that extend the reach of their LivePerson solution. The RESTful Chat API lets developers offer live chat from any software connected to the Internet. The JavaScript Chat API offers interfaces to enable customized chat window designs and access to LivePerson chat from a web browser. Responses are formatted in JSON. Use the Chat API (JavaScript) to create innovative chat window designs for any browser-based environment.
LivePerson Chat