LivePerson is a provider of real-time communication solutions that facilitate the identification and engagement of customers by businesses. LivePerson LiveEngage Data Access [BETA] API helps businesses track specific goals and key performance indicators in addition to enhancing their abilities to accessing the reports and data of their account activities. Its integration in applications provides access to crucial data such as agent and visitor trends. The scope data supported by the API include agent activity, web session, survey, and engagement, all of which must be configured separately for each account. The RESTful API returns responses in JSON format.