LivePerson is a provider of real-time communication solutions that facilitate the identification and engagement of customers by businesses. The LivePerson Engagement History API provides access to historical records of chat transcripts. The API provides capabilities for searching, filtering, and storing copies of transcripts for purposes of using third party tools, such as CRM systems, to data integration and analysis. The RESTful APi returns responses in JSON format.
Thirty-One more APIs have been added to the ProgrammableWeb directory in categories including Stocks, Artificial Intelligence, and Location. Featured today are APIs for LivePerson customer chat services and an API for creating and managing Alexa Skills. Here's a rundown of the latest additions.