LivePerson is a provider of real-time communication solutions that facilitate the identification and engagement of customers by businesses. The LivePerson Predefined Categories API helps split LiveEngage predefined content elements into groups for purposes of personalizing user experiences. Its integration simplifies the manipulation of these groups through edits, creation, or removal of the predefined categories in addition to hastening the discovery information on categories.
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So far, we don't have a record of any changes to this API