Mineful is a service that allows customers to access and retain customer data for customer service purposes. Some features of Mineful include receiving alerts when customers need immediate assistance when on the website, requesting customer feedback with surveys, creating reports on customer behavior and feedback, and integration with other applications.
The Mineful API allows developers to access and integrate the functionality of Mineful with other applications. Some example API methods include managing customer information, adding events about customers, and retrieving survey information.
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