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NICE inContact Reporting REST API v17.0

The NICE inContact Reporting API allows developers to retrieve various types of calculated data from the NICE inContact platform. Unlike the Real-Time Data API, the Reporting API requires developers to provide a time frame over which metrics will be calculated.

NICE inContact is a cloud-based customer experience platform that combines omnichannel routing, workforce optimization, analytics, automation, and artificial intelligence.
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