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Open311 API

Note: This is an API standard used by many API providers. For all compatible APIs listed on ProgrammableWeb, use the open311 tag.

Open311 allows developers to create third-party apps for citizens to report neighborhood issues from, potholes to graffiti and more, to a city's 311 system.

Open311 provides an Inquiry API to retrieve information such as services, facilities, and a 311 event update. The GeoReport API is the reporting API used to submit issues to the 311 service. These APIs are RESTful.

Information for cities with Open311 can be found in the wiki.

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Open311: Highlights

Summary
Neighborhood public issue-tracking service
Category
Government
Tags
Protocols
REST
Data Formats
XML, JSON
API home
http://open311.org/develop/ 

Open311: Specifications

Functionality

Client Install Required
 

Signup and Licensing

Signup Requirements
API key  
Developer Key Required
Yes  
Account Required
 
Commercial Licensing
 
Provider
open311.org/  
Non-Commercial Lic.
 
Data Licensing
 
Usage Fees
 
Program Fees
 
Certification Program
 
Usage Limits
 
Terms of Service
 

Security

Authentication Model
 
SSL Support
 
Read-only Without Login
 

Support

Vendor API Kits
 
Community API Kits
 
API Blog
 
Site Blog
open311.org/blog/ 
API Forum
lists.open311.org/groups/discuss 
Developer Support
wiki.open311.org/Main_Page 
Console URL
 

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