PureCloud Web Chat Unspecified API

Cloud Chat, Engagement

The PureCloud Web Chat API allows customers to chat with contact center agents directly from your website. PureCloud by Genesys® powers global customer experiences, across every channel, on-premise and in the cloud.

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API Endpoint https://realtime.mypurecloud.com

API Portal / Home Page https://developer.mypurecloud.com/api/webchat

Primary Category Cloud

Secondary Categories Chat, Engagement

API Provider Genesys

SSL Support No

API Forum / Message Boards https://developer.mypurecloud.com/forum

Twitter URL https://twitter.com/PureCloud_Dev

Developer Support URL https://help.mypurecloud.com

Authentication Model OAuth 2, Token

Version status Recommended (active, supported)

Is the API Design/Description Non-Proprietary ? No

Type Web/Internet

Scope Single purpose API

Device Specific No

Architectural Style Unspecified

Supported Request Formats Unspecified

Supported Response Formats Unspecified

Is This an Unofficial API? No

Is This a Hypermedia API? No

Restricted Access ( Requires Provider Approval ) No

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