The PureCloud Web Services Data Dip Connector API is used to tie the connector for PureCloud with a web service provider and a third-party system (for example, a CRM or a database). This API supports the creation of connector groups, publication of actions, and routing of requests. This connector works with valid JSON schemas. Interactive Intelligence is an IT firm based in Indiana.
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The PureCloud Web Services Data Dip C# SDK is a client library that allows you to create a web service that conforms to the Web Services Data Dip Connector API. PureCloud by Genesys® powers global customer experiences, across every channel, on-premise and in the cloud.