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Salesforce Omni Channel API

This service provides a way to customize your Omni-Channel records and console integration with Omni-Channel API objects and console methods. The Omni-Channel SOAP API Objects allows you to create, retrieve, update or delete records, such as accounts, leads, and custom objects. The API includes several objects to control and customize your Omni-Channel records. Salesforce is a customer relationship management services company.